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"CONTACT’s ability to blend all channels of non-voice traffic allows us to intelligently route calls to the appropriate contact centre agent and respond to each caller’s individual needs." George Henderson, IT Director - Silverjet
SMS has proved to be a compelling way to stimulate participation in promotional competitions, improving product sales and attracting new customers. CONTACT has allowed Cerebos Gregg’s to maintain tighter control over promotional campaigns. As a result the process has become faster and more cost effective. Cerebos Gregg's
"We introduced the text message option to break down voter enrolment barriers. They can now kick their enrolment off with little hassle or delay." Murray Wicks, National Manager - Electoral Enrolment Centre
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