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Read full transcript14 May 2008
The number of global wireless Internet users will grow to nearly 600 million by 2008 according to a new report from Probe Group.
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Read full transcript14 May 2008
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Read full transcript14 May 2008
"Call center employment base will grow at more than a 6 percent annual clip to reach 2.1 million agent positions by 2008"
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Read full transcript14 May 2008
US based firm “Contact Professional” advise there are 5 common email management errors that impact on customer satisfaction.
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Read full transcript05 May 2008
Datasquirt signs an agreement with the Association of Contact Center Professionals (ACCP) for communications using CONTACT, Datasquirt’s powerful multi-channel blended application.
