International team

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  Aaron Ridgway

  Senior Vice President - International Sales, LiveOps

  Aaron Ridgway is responsible for LiveOps' international business development, managing the LiveOps sales teams in Europe and Australasia and strategic relationships with channel partners outside North America.

  Aaron joined the LiveOps team in December 2011 when LiveOps bought the award-winning multichannel contact center provider Datasquirt. Aaron was the founder, CEO and major shareholder in New Zealand-based Datasquirt, having grown the business from launch in 2001, through worldwide export growth.

  By 2005 Datasquirt was recognised by Deloitte as the 5th fastest growing company in New Zealand. In 2007 Aaron led the company through a successful, fully subscribed IPO on the Australian Stock Exchange, making Datasquirt the first New Zealand IT company to list on that market. The funding injection allowed further expansion into Europe. In 2011 Datasquirt won Best Call Centre Technology in the UK in the prestigious Call Centre Helper awards. 

  Aaron has extensive experience in the mobile and telecommunication industry. Prior to Datasquirt, Aaron founded and developed New Zealand's most successful Vodafone mobile dealership network, as a franchisee of First Mobile.

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  Kieron Lawson

  Chief Architect, LiveOps

  Kieron's 15 years of software architecture and development experience includes leading the development team as Chief Software Architect at Exonet 6; design and development of the award-winning Aegility eLearning workspace platform; developing the world's first graphical geothermal engineering charting package; design and development of the Dejar archive and retrieval system; and leading the development team for Aim Direct; as well as developing marketing databases for clients such as Air New Zealand, Mercury Energy, Team New Zealand and the National Heart Foundation. Kieron has been working on CONTACT since 2004 and has been responsible for the architecture and framework of the platform.

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  Mark Edgeworth

  Sales Director, Europe

  Mark has over 15 years experience in Business Development across several European software organisations. For the past 9 years Mark successfully managed a market leading technology business serving the leisure sector, taking the business from start up to the largest and most successful provider of application software and technology infrastructure within its niche in the UK and Benelux. Previously Mark held sales leadership roles with Cedar OpenAccounts, a major ERP & Enterprise Financials software vendor. Mark managed business development in sectors including Health, Local Government and Financial Services and for the company's Contact Centre software solutions. He has also managed the UK sales of Contact Centre solutions for a Netherlands based software vendor.

  Mark holds a B.Sc in Computer Science and a M.Sc in Global Marketing Management. 

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  Rob Parker

  Sales Director, Australasia

  Over the past 17 years, Rob has been selling Enterprise Software Solutions pioneering Interactive Voice Response (IVR) and Internet Banking (Edify Platform) technologies across Australasia. Rob joined Datasquirt in 2005 and has been responsible for establishing ongoing sales growth in the New Zealand and Australian markets.