CONTACT™ Social makes it easy to manage social media in your contact centre.
Cloud call centre software that easily integrates social media, email, chat and fax into your contact centre - Melanie Ball briefly introduces CONTACT™:
See how cloud email software to complement voice channels in your call centre is easy to integrate and manage with CONTACT™
See how cloud SMS software integration into your call centre is seamless and easy with CONTACT™
See how CONTACT™ integrates social media into your call centre to complement voice and other channels seamlessly. And gives you the control and information you need for effective social CRM in your contact centre.
Sarah Barrow from Wokingham Borough Council shares a story about using CONTACT™ Web Chat and explains how and why it's so useful to them.
Watch to see the many uses for Datasquirt CONTACT™ call centre software and to hear clients talk about the difference Datasquirt has made to their business.
* Required Information
For our contact details and global locations, visit the Contact Us page.
The fast and easy way to integrate text messaging with your call centre.
Automate email queueing, messaging and quality controls in your contact centre.
Makes it easy for contact centres to manage social media well.
Integrate "live chat" with your call centre and record all customer interactions.
Fax to email for call centres
Now, we have a sophisticated system that prioritizes and directs incoming emails to the right agent, shows histories, provides template responses and real-time reporting. It is easy-to-use, has dramatically improved response times and streamlined the sales cycle... Glasses Direct
Sign up to receive our monthly email newsletter
Top of page
