19 January 2012

LiveOps International Expansion Continues with EMEA Data Center

Multi-national Cloud Contact Center Clients to Benefit from Local Access to Best-in-Class Cloud Network; Next Data Center Opening: APAC

SANTA CLARA, Calif. - January 18, 2012- LiveOps announced today that it opened a new data center in the United Kingdom to serve the growing demand from existing multichannel and multi-national clients, partners and prospects for EMEA-based access to the LiveOps best-in-class cloud network.

"Establishing a global data center footprint is significant for LiveOps' clients and partners. For companies who are already global, they can trust that their regional operations will now have local access to our cloud-based voice and data network," said Gary Slater, Vice President, Network Operations, LiveOps. "For companies who want LiveOps to grow with them as they expand internationally, they can also trust we are focused on supporting their expansion efforts."

LiveOps has more than ten years of experience managing mission-critical contact center operations in the cloud for some of the most heavily regulated industries in the world. The LiveOps Platform is deployed in world-class data centers and is managed by ITIL best practices for IT operations. LiveOps protects data throughout its lifecycle-from collection to processing to storage. With the December completion of the acquisition of the assets of New Zealand-based Datasquirt, LiveOps also added a New Zealand data center to its network that supports clients in the Australasia region.

Slater added, "I'm proud of the LiveOps' team that was able to get this data center opened ahead of schedule. Plans are already well underway for our next data center opening in the APAC region. Our target timeframe is mid-year."

About LiveOps, Inc.

LiveOps is a cloud software and applications provider that maximizes every sales, support and social customer interaction to ultimately drive brand loyalty. More than 200 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, and Amway New Zealand trust LiveOps' technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents. With 10+ years of cloud experience LiveOps is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Santa Clara, California, LiveOps supports a wide range of industries including financial, health care, insurance, retail, and high tech. For more information visit www.LiveOps.com.

Media Contacts

Michelle Basch
Senior Director of PR/AR, LiveOps
+ 1 (408) 844-2731
mbasch@liveops.com

LiveOps is a registered trademark and LiveWork is a trademark of LiveOps, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.