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The fast and easy way to integrate text messaging with your call centre.
Automate email queueing, messaging and quality controls in your contact centre.
Makes it easy for contact centres to manage social media well.
Integrate "live chat" with your call centre and record all customer interactions.
Fax to email for call centres
From my perspective, having CONTACT to queue, manage and report on email and text communications has been a great time saver. Amway
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